Peter Recommends CCIII
I think Half might appreciate this t-shirt.
I think Half might appreciate this t-shirt.
This is so… my experience.
The Consumerist - The Most Excruciatingly Painful, Yet Typical, Customer Service Call Ever 59,951 Views(Now it’s 63,434 views.)
Peter [no relation], who is the CEO of a company called Vocal Laboratories Inc. (they conducts call center customer service surveys for companies like Apple, Dell, and HP), felt compelled to add video commentary to a call to HP that was recently logged by one of their participants. Peter writes:
I was listening to a call recording from our Service Quality Tracker, and the call was so ordinary, yet pointless, that I was inspired to create some video commentary.
As Peter says, there’s nothing really horrible about the call except that it’s exactly like every customer service call you’ve ever had to make. It’s oddly infuriating. Listen for yourself.
Except I always get cut off after about 20 minutes of hold time and three transfers. So this one isn’t that excruciating. And I don’t know if it’s an Indian thing, because the Filipinos don’t do this, but the way they ask for all these serial numbers and things before they even know what you want.
If you need a voice for technical help you’ve already lost. You’ve got to go around the voice and get a body in your vision. I’ve used Dells technicians to summon a salesperson, then required the salesperson to handle the problem with the tech. The warranty man usually knows the buttons. Your mileage may vary tho…. come to think of it.
Still avoid the voice.
Some of you might not get this, because you’ll have to be familiar with two different things, and I’m not going to tell you what those things are because it’ll lessen the hilarity when you figure it out.
Tee Hee!!!
Heh. Gotta be a photoshop.
He’s been telling me about it for weeks, but finally got around to looking it up:
Goldfish Synchronized Swimming
Beyond awesome.
Terrific, ain’t it? It’s just so… so… synchronized goldfish!
It’s so… so…. so Japaneese! Train the trees, train the fishies. Gawds own control freaks. Best neighbors ever.
Hehe. I’ll say. Although, if fences make good neighbors, the Pacific’s a tad overkill, for us more poverty-stricken travel enthusiasts, anyway.
May 1st, 2007 at 3:01 am
Hahahahaha! I want one purdy much now Hypergolic fuel.